Introduction
The Foundation for the Western Australian Museum Ltd (Foundation for the WA Museum) (ABN 41 623 497 978) respects your privacy and is committed to protecting your personal information and complying with its obligations under the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) and the Privacy Amendment (Notifiable Data Breaches) Act 2017 (Cth) and adheres to the Australian Privacy Principles when dealing with your personal information.
Personal information is information about you, such as your name, contact details and records of your dealings with us. This Privacy Policy explains how we handle your personal information, and the ways in which you can contact us about the personal information that we hold about you.
Information we collect
We collect personal information from our donors, sponsors, supporters, members, customers, business contacts, and other individuals with whom we deal. We only collect personal information by lawful and fair means. We will collect your personal information through our interactions with you, such as where you make a donation or purchase a ticket to an event, where we communicate by telephone, mail, email, or when you enter your personal information on our website. In some cases, where it would be unreasonable or impracticable to obtain your personal information directly from you, we will seek to obtain it from a publicly available source, or a third party.
Purposes for handling personal information
We collect, hold, use and disclose your personal information for the following purposes:
- to interact with you
- to carry out transactions with you, such as to process payments and donations received by you
- to maintain our business records
- to seek donations or sponsorship
- to assess your eligibility to access any of our programs
- to provide you with information about activities, events and products that may be of interest to you
- any purpose required or permitted by law
- any purpose disclosed to you and to which you have consented
- any purpose that you would otherwise reasonably expect, and
- otherwise to run our business.
Parties who will have access to Personal Information
We will not sell, share or rent any of your person information to third parties, except as specified in this Privacy Policy, or for a purpose that you would reasonably expect, that is required or permitted by law, or for which you have provided consent. We may disclose your personal information to third parties, such as:
- our service providers, including IT services, insurers, financial institutions, mailing houses, etc
- our related companies, member organisations and other business partners
- our professional advisers, including lawyers, accountants and auditors
- government, regulatory and law enforcement authorities, and your agents and representatives.
We hold most of our personal information on a secure database. The database provider may occasionally need to access any database to provide its service to us. This database is a customer relationship management system which is shared in a consortium of Western Australian arts organisations who use a common platform, for the purpose of ticketing, marketing, fundraising and customer relationship management. Generally, your personal information will only be accessed by Foundation for the WA Museum staff and officers when and where appropriate or necessary. However, the organisations in the consortium can view your name and contact details. Credit card details are only used to facilitate donations or purchases and will never be supplied to other members. The consortium of Western Australian arts organisations includes:
- Arts and Culture Trust;
- Barking Gecko Theatre Company;
- Black Swan State Theatre Company;
- Co3 Contemporary Dance Australia;
- Perth Festival;
- West Australian Ballet;
- West Australian Opera;
- Western Australian Museum;
- Yirra Yaakin Theatre Company.
Where a party, other than an employee or officer of the Foundation for the WA Museum, has access to the personal information of individuals, they will be required to comply with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth), the Privacy Amendment (Notifiable Data Breaches) Act 2017 (Cth) and the Australian Privacy Principles.
Access to and correction of personal information
We take reasonable steps to ensure that the personal information that we collect, hold and use is accurate, up to date and complete, and that the personal information that we disclose to third parties is also relevant. As such, we encourage you to contact us if you believe that any of the personal information that we hold about you is inaccurate, outdated, incomplete, irrelevant or misleading. You may request that we correct such personal information by contacting us on the details provided below.
If we hold personal information about you and you request that we correct the information, we will take reasonable steps to rectify the situation free of charge if we are satisfied that the information is inaccurate, out of date, incomplete, irrelevant, or misleading. If we refuse to correct your personal information, we will give you a written notice setting out our reasons for the refusal and the mechanisms available to complain about the refusal.
You may access information about you held by us or request for your information to be deleted (subject to some exceptions allowed by law). For details and access to this information please contact our Privacy Officer on (08) 6552 7474.
For security reasons, you may be required to put your request in writing and you may need to verify your identity.
Security
We hold you personal information in both paper-based and electronic files. Electronic information is stored on secure servers that are protected in controlled facilities. In some cases, these facilities may be overseas. We seek to ensure that personal information that we hold is protected from misuse, interference and loss caused by unauthorized access, modification or disclosure. Our employees and agents are obliged to treat any personal information held by us confidentially.
Our website and cookies
As with many commercial websites, the Foundation for the WA Museum may also use 'cookies' to collect information which tells us about visitors to our website. As you navigate through our website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies, such as Unique Device Identifiers (UDI), cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream).
In certain circumstances, this information may be considered anonymous information or personal information under the Privacy Act. This is dependent on the device used and the method by which you connect to the Internet. For example, while this information is generally not linked to the identity of visitors, it may be linked where our website is accessed via links in an email we have sent or where we are able to uniquely identify the device or user accessing our website.
Your Internet browser automatically transmits to the website you are browsing some of this anonymous information or personal information, such as the URL of the website you just came from, the Internet Protocol (IP) address, the UDI (if applicable) and the browser version your device is currently using. Our website may also collect anonymous information or personal information from your device through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of our website might not work without cookies, and this may limit the services provided by our website. Cookies and other technical methods may involve the transmission of information either directly to us or to another party authorised by us to collect information on our behalf.
Our website may use and combine such passively collected anonymous information or personal information from various third-party sources to provide better service to our website visitors and users, customise our website based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve our website for your use. We may combine your visitor session information or other information collected through tracking technologies with personally identifiable information from time to time in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you. By accessing our website (including via links in an email we have sent), you consent to information about you being collected, compiled, and used in this way.
Marketing
We may use the personal information that we hold about you, including your contact details, to seek donations or support for our activities or to provide you with information about activities, events and products that may be of interest to you. You may opt out of receiving all or certain types of marketing information from us at any time by contacting us on the details provided below.
Social media and sharing tools
Some third-party cookies enable visitors to the sites to use social media features, like sharing and sending or recommending pages to others. Such third parties include YouTube, Facebook, Instagram and LinkedIn. Using these elements of the sites allows these service providers to set cookies on your device and track your behaviours within their platforms. Social media and sharing tool providers may also detect your presence on the sites if you are logged into their services.
Please note that the cookies set and tracking carried out by these third-party providers are not under our control. For further information, please view the privacy policies of these third parties.
Settings in your browser
All browsers permit you to reject and/or delete cookies either one at a time or all at once. The procedure for this depends on the browser you use. While you are able to reject or delete cookies if you no longer wish to store them on your computer, please be aware that some functionalities and services may be reduced or will not work as a consequence.
Changes to this Privacy Policy
The Foundation for the WA Museum reserves the right to amend this privacy policy from time to time. If we do so, the amended privacy policy will be posted as soon as practicable following that amendment on our website.
Contact us
If you have any questions or concerns about how we deal with your personal information, please contact our Privacy Officer on (08) 6552 7474.
If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our Privacy Policy please contact our Privacy Officer. We will aim to satisfy any questions or concerns that you have within ten business days.
The Foundation for the WA Museum’s mailing address is:
PO Box 7328
Cloisters Square PO WA 6850
If we cannot address your concerns to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). For more information about doing so, visit https://www.oaic.gov.au/privacy/privacy-complaints/.
